Lucky Lottery FAQs

We’ve done our best to answer any queries you may have below. If you still need help or would like to sign up over the phone, you can call our Guide Dogs Lucky Lottery Helpline on 0800 688 8406 or email

The Lucky Lottery is the Guide Dogs weekly charity lottery. It’s a fantastic way to support the work of Guide Dogs, whilst being in with the chance to win weekly cash prizes. There are 100 guaranteed winners every week and it’s open to all residents of Great Britain over the age of 16, but applications to play online by Direct Debit must be from people over the age of 18. Fancy your chances? Play now.

If you’re aged 16 or 17 and want to play, please download a Lucky Lottery form to complete. Please note, we reserve the right to check age of players.

Each entry into the Lucky Lottery costs £1. You can play up to five entries per week. 

It’s very easy! Simply sign up online by Direct Debit today.

No. If you’d prefer, you can sign up by calling us on 0800 688 8406 or by downloading a Lucky Lottery form

Once we have processed your entry, we’ll send you your Lucky Lottery welcome letter, with all the information you need including the date from which your unique player number(s) will be entered. Please note this may take up to 14 days...and remember to keep this letter in a safe place! 

Every Friday a random electronic number generator will select 100 player numbers to select the winners. The first number drawn will win £1,000, the second £200, the third £150, the fourth £100, the fifth £50, and then 95 runner-up prizes of £10 each.

In March, June, September and December the first prize will increase to £10,000 for our Superdraw!

All winners will be notified by post and automatically sent their cheque. If your address changes, please notify our Guide Dogs Lucky Lottery Helpline on 0800 688 8406 so you don’t miss out!

We also announce the prize winners on our Winners’ page every Friday afternoon. Have you been lucky?

Our Superdraw is held four times a year and the top prize of £1,000 is replaced by an incredible £10,000! All active players of the weekly Lucky Lottery will automatically be entered – so no need to do anything.

Upcoming dates:

September Superdraw 27/09/19 (last sign up date for entry is 03/09/19)
December Superdraw 27/12/19 (last sign up date for entry is 03/12/19)

You can view the complete rules of the Lucky Lottery online.