Education support

We know that getting specialist support that will meet your child’s needs and assist them on their journey through education can feel complicated and overwhelming.


On this page

That’s why our Education Support team is on hand to help, ensuring your child will get the best from their education. The support we offer is particularly valuable in helping children and young people move smoothly and confidently from one stage of education to another.

In England, we offer expert, independent advice to help make sure children with sight loss are supported at school, and that they attend the nursery, school or college that’s right for them. In Scotland, Northern Ireland and Wales, we work closely with other charities to provide information and support around the education system.

The type of support we provide can include:

  • identifying a suitable nursery, school or college
  • providing confidential advice around your child’s statutory rights
  • explaining any complex terms
  • helping with processes and forms
  • liaising with professionals, like teachers or special education staff, on your behalf

Our Education Support and Access Technology teams work closely to provide advice on the most helpful assistive and adaptive equipment. That can range from Braille and computer speech software, to CustomEyes books who can provide large print books for schools – whatever is the best fit for your child.

Helpful education downloads and resources

We want to make sure you and your family always feel supported. Browse our downloads below for more information and resources. Remember, our Specialist Education Team are available to offer you any advice specific to your needs – feel free to get in touch with us for more tailored support.

  • Looking around a nursery school, or college

    Finding the right educational setting for you or your child can take time, so it’s worth doing your research and planning early to ensure you’re comfortable with your decision. This guide offers ideas on what to look for during your visit – it’s by no means exhaustive, but provides a useful starting point.

    Questions when considering a new nursery, school, or college for CYP (pdf 126.88kb)
  • Education health and care plans (EHC)

    Most children and young people with special educational needs (SEN) will have all their needs met using the resources and arrangements available in their early years, school or college setting. However, some children and young people may require more support in the form of an Education, Health and Care plan or ‘EHC plan’. This guide will help you understand what an EHC plan is; how to request an EHC needs assessment; what to do should your Local Authority turn you down for an assessment and/or what steps to take should your Local Authority agree to an assessment.

    Education health and care plans (pdf 297.75kb)
  • Annual reviews

    For those children and young people with complex needs who have an Education, Health and Care plan, an annual review process will take place to ensure the EHC plan remains up-to-date and relevant.

    This guide will help you understand what an annual review is; how an annual review should be conducted and how you can ensure you’re an integral part of the annual review meeting.

    Understanding annual reviews (pdf 136.39kb)
  • Disabled Student Allowance (DSA) - For students with a vision impairment

    This document walks through the steps you may wish to follow when beginning a new course at university or college at Higher Education (HE) level. Your actual journey may not take this exact pathway, but the guide mentions the key people you’ll need to liaise with to get assistance in place and prevent potential barriers to your educational experience.

    Disability student allowance (pdf 242.02kb)
  • Examination board resource

    This document details some of the common concerns during what can be a stressful period. It outlines who is responsible for your exam concessions, what types of concessions you may be entitled to and what your educational provider may be able to also offer to make your exams go as smoothly as possible.

    Above all, this document should demonstrate to you that exams are an extension of the work you do on a day-to-day basis – and you should be preparing for this during your normal in-class learning.

    Examination board resource (pdf 108.96kb)
  • Jargon busting: common phrases in special educational needs

    An information sheet explaining the acronyms often used within special education needs (SEN) documentation.

    Common specialist educational need phrases (pdf 158.29kb)
  • Roles of people working with children and young people with special educational needs

    Various professionals work with children and young people in education. Some are based in the school, others are from the local authorities or hospitals, but often work together. This information sheet identifies these professionals and explains their different roles.

    Roles of people working with your child or young person (pdf 116.80kb)

Do you need help?

Please don’t hesitate to contact the Education Team for more tailored help and support – one of our Specialist Education Support Officers will be happy to help.

0800 781 1444